Privacy Policy

1. Who we are

ClearliQ is a product line owned and operated by NVV Pharma B.V., registered in the Netherlands.

• Company: NVV Pharma B.V.
• Address: Keizersgracht 62, 1015CS Amsterdam, The Netherlands
• KvK: 94687633
• VAT: NL866859834B01
• Email: info@nvvpharma.com

2. What data we collect

We may collect and process the following personal data:

• Contact form: name, email address and message content when you submit our contact form.
• Newsletter: email address when you subscribe to our newsletter.
• Analytics: anonymised usage data (pages visited, time on page, device type) via Google Analytics 4. No personally identifiable information is stored without consent.
• Cookies: see our cookie notice below.

3. How we use your data

We use your data solely for the following purposes:

• To respond to your enquiries and contact form submissions.
• To send you our newsletter if you have subscribed (you can unsubscribe at any time).
• To improve our website through anonymised analytics data.
• To comply with legal obligations.

4. Legal basis

We process your personal data on the following legal grounds:

• Consent (Art. 6(1)(a) GDPR): for newsletter subscriptions and analytics cookies.
• Legitimate interest (Art. 6(1)(f) GDPR): for responding to contact requests.
• Legal obligation (Art. 6(1)(c) GDPR): where required by law.

5. Cookies

Our website uses the following types of cookies:

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site.

6. Third-party services

We use the following third-party services that may process your data:

• Google Analytics 4: website analytics (anonymised, consent-based). Privacy policy: google.com/privacy
• Mailchimp (Intuit): newsletter delivery. Privacy policy: mailchimp.com/legal/privacy

7. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form data is retained for a maximum of 2 years. Newsletter subscriber data is retained until you unsubscribe.

8. Your rights

Under the GDPR you have the following rights regarding your personal data:

• Right of access: you can request a copy of the data we hold about you.
• Right to rectification: you can ask us to correct inaccurate data.
• Right to erasure: you can ask us to delete your data.
• Right to restriction: you can ask us to restrict processing.
• Right to data portability: you can request your data in a portable format.
• Right to object: you can object to processing based on legitimate interest.
• Right to withdraw consent: where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at info@nvvpharma.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl.

9. Changes to this policy

We may update this privacy policy from time to time. The most recent version will always be available on this page. We recommend reviewing it periodically.